Member Resources

2018 CenturyLink Service Guide

The service guide can be found here.


Network Outage

If you are experiencing service issues, please contact CenturyLink MES at 1.844.246.2347.

When there is a network wide outage, CTN will communicate cause and estimated repair times on the CTN Community Forum.


For questions regarding CenturyLink or CTN service fee invoices, please contact:

CTN Operations Manager
Danyel Ziegler

Scheduled Maintenance

There is no scheduled maintenance at this time.

Service Changes

Changes to your services can be made by completing the bandwidth change request form or contacting:

Broadband Program Administrator
Tracy Hines

MES Network Monitoring