CTN 1 Member Resources

2018 CenturyLink Service Guide

The service guide can be found here.


Member Forum

To receive the latest communications from CTN regarding the CTN 1 network, please join the CTN Community Forum.

Network Outage

If you are experiencing service issues, please contact CenturyLink MES at 1.844.246.2347.

When there is a network wide outage, CTN will communicate cause and estimated repair times on the CTN Community Forum.


For questions regarding CenturyLink or CTN service fee invoices, please contact:

CTN Operations Manager
Danyel Ziegler

Service Changes

Changes to your services can be made by completing the bandwidth change request form or contacting:

Broadband Program Administrator
Tracy Hines

MES Network Monitoring
Scheduled Maintenance

Network Impacting South Core Preventive Maintenance Window

Wednesday February 21, 2018 10:00 PM to 11:00 PM