Our Staff

Kathy Osborn

Kathy Osborn

Director of Colorado Telehealth Network

Kathy is a well-known healthcare leader and brings tremendous ability to implement sound strategies and system processes to drive Colorado telehealth forward. As the Director of Colorado Telehealth Network, she is focused on statewide telehealth strategic planning and system development that will optimize telehealth operations in both rural and urban settings.

720.330.6065
kathy.osborn@cha.com

Tracy Hines

Tracy Hines

Director of Broadband Services

Tracy comes to CTN with years of health care operation management experience. As the Director of Broadband Services, Tracy is responsible for coordinating the various activities CTN and its members are associated with. She manages CTN’s broadband programs and ensures the successful implementation of projects.

720.330.6069
tracy.hines@cha.com

Eskedar Makonnen

Eskedar Makonnen

Telehealth Coordinator

Eskedar comes to CTN with experience in healthcare policy and stakeholder engagement. She holds a BA in Psychology and a Master’s in Public Health from the University of Colorado. As the telehealth coordinator, Eskedar serves as a project manager for the SIM grant and the Colorado Telehealth Working Group. She also provides project support to the Director of Broadband Programs, CTN Billing and Member Services.

720.330.6081
eskedar.makonnen@cha.com

Randy Reznik

Randy Reznik

(Contract) Network Project Manager

Randy comes to CTN with a background in IT and telecommunications. Before contracting with CTN, Randy has worked with EDS, Qwest, IQ wired and has even started his own technology company. When not wrapped in a technology project, Randy spends his free time volunteering as a ski patroler, fly fishing, mountain biking, and golfing.

Charlie Wick

Charlie Wick

(Contract) Neighbors Helping Neighbors Outreach

Charlie comes to CTN with years of background in technology, education and social work. Charlie’s professional experience includes work for The Governors Office of OIT, Centennial BOCES and Hampden Academy (Aurora Mental Health Center). Charlie will be supporting the (Neighbors Helping Neighbors) general outreach program and provide technical assistance for the various CTN service lines.

Danyel Ziegler

Danyel Ziegler

Billing Specialist

Returning from a short hiatus, Danyel is back with CTN as the Billing Specialist. Danyel holds a Bachelor’s degree in Communications from Colorado State University and years of experience in health care from communications to telehealth. As the Billing Specialist, Danyel is responsible for managing the reimbursement of funds from the Universal Service Administration, as well as the monthly reoccurring charges CTN members receive from various service providers. Danyel is also responsible for the management and design of CTN marketing materials and the CTN website.

720.330.6042
danyel.ziegler@cha.com